What's the CPU and memory usage on your server when this happens? I've only experienced this when I'm maxing out a resource or when the network drops out.
this post was submitted on 31 Aug 2023
7 points (100.0% liked)
Jellyfin: The Free Software Media System
5605 readers
2 users here now
Current stable release: 10.9.7
Matrix (General Information & Help)
Matrix (Off-Topic) - Come get to know the team and blow off steam!
Matrix Space - List of all the available rooms on Matrix.
Discord - Bridged to our Matrix rooms
founded 4 years ago
MODERATORS
<10%, the hardware I'm running it on is overkill and this is its only task
I just did a new setup last weekend and everything works just fine. docker on linux for the server and the app on android tv, if that matters.
Do you mean it during movie playback or already when you enter the application?
Sometimes my devices struggle to start playing anything. The app starts up as intended, and my files show up, but when I select them...it just hangs on loading
Are you transcoding and did you go through setting up hardware acceleration? Mine stalled on playing before setting up hw accel, usually on larger 4k movies it would take about 30 seconds to load and seeking was slow enough to not be usable.
I followed the docs and got hw accel working (bit of a pain since I was using proxmox with LXC) and now an 80 gig movie plays and seeks immediately from my NUC.
Good tip! I didn't change the setting so it's probably disabled. I'll look at it when I get a chance, thanks
Do you have a graphics card or are you using the extensions on a CPU?
Just the Intel CPU for mine I'm on a NUC7i5 so not enough for the newest but still enough to take the load off
I set up hardware acceleration and restarted the server, but its still happening. I've noticed it frequently happens on my desktop, but not so much on my phone
Web browser on desktop or the app? Could be transcoding related maybe?
On the app, I also have issues with Jellyfin sometimes not connecting too so I have no idea
Saw in another comment you mentioned out of the house is this only happening outside of your network? Could be upload speed issues or ISP throttling if you're not accessing via VPN into your network. Haven't heard of them throttling Jellyfin Plex etc but could be possible.
No, it happens from inside my house as well
WiFi for the clients, wired, or a mix (for the ones you're having the issue)?
Both, but the wired client is less frequent to hang ups
Hmm yeah odd, it feels like a restriction and you ruled out the CPU usage so unless it's just not assigned enough resources if virtualized I don't think it's that.
I would look at the disk I/O and look for network issues, you could start with pinging the server from the device and then trying to stream and see if it's all over the place or fairly consistent. Not the best test for it I'm sure but quick to try
So my server has been playing nice for the past couple days without issue. I didn't change anything, but it's suddenly working as intended. I'm not complaining, self-correcting issues are fine by me
Oh those are never fun but glad it's working! Hopefully stays that way for you! Seems like once you get it all set up it's pretty hands off.
Now if only I could get the skip intro plugin to work right lol
Direct play is the goal really. Audio transcoding is fine, but if you can avoid Video transcoding you should not have any skipping
Right, the problem is my phone when out of the house
Yeah, to help with that you would need multiple versions of the video and you can select say 720p when not on home network. Its a bit of work :(
Check the logs
Try restarting jellyfin