Depending on your mobile app, you’ll need to delete your login and reset it up after a 0.19 upgrade.
this post was submitted on 28 Dec 2023
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the upgrade from 0.18 to 0.19 apparently changed some things with the login system. I for example had to log out and back in on the Eternity app.
If the issue persists after that then you should probably file a bug report for your mobile app.