Technology

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The historically inaccurate images and text generated by Google’s Gemini AI have “offended our users and shown bias,” CEO Sundar Pichai told employees in an internal memo obtained by The Verge.

Last week, Google paused Gemini’s ability to generate images after it was widely discovered that the model generated racially diverse, Nazi-era German soldiers, US Founding Fathers who were non-white, and even inaccurately portrayed the races of Google’s own co-founders.

While Google has since apologized for “missing the mark” and said it’s working to re-enable image generation in the coming weeks, Tuesday’s memo is the first time the CEO has widely addressed the controversy.

In the memo, which was first reported by Semafor, Pichai says the company has “been working around the clock” to address “problematic text and image responses in the Gemini app.” He doesn’t say that Google has fixed the problem.

“No Al is perfect, especially at this emerging stage of the industry’s development, but we know the bar is high for us and we will keep at it for however long it takes,” he writes.

You can read Sundar Pichai’s full memo to Google employees below:

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