Firefox

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Shouldn't browsers protect what users write from being seen by the website (like customer support chats) before hitting send? Would it be difficult to implement? (self.firefox)

submitted 11 months ago by TheTwelveYearOld to c/[email protected]

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I'm sure its common knowledge by now that whatever you write in text boxes on customer support chats can be seen by whoever is on the other side, without or before hitting send. Don't you think that's a breach of privacy?! I imagine it isn't too difficult to implement a fix for it: The browser (like Firefox) could choose not to upload the user input to wherever the website links to, without user input (like click a send button).

The Firefox extension API explicitly requires user actions before an extension can do things like open popup windows.

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[–] [email protected] 2 points 11 months ago

You would need to write in notepad and paste it into the chat box after or something like that.

When you type into a website running JS for a chatbox, there's no way for firefox to prevent that text being sent right away.