this post was submitted on 25 Jun 2023
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datahoarder

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There's a great deal on a drive from Amazon Warehouse, but I'm a bit concerned about the quality of the drive and the fact I can't return it.

Anybody have any experience buying something like this?

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[–] pory 2 points 1 year ago* (last edited 1 year ago)

Having worked at Amazon processing customer returns, you do not want to buy drives that have been processed through Amazon customer returns. We took them in whatever package the customer sent them in (I've seen gallon size ziploc freezer bags), which are just tossed into a big UPS box with who knows what else, then jittered around on conveyor bars, and then it goes into a thin plastic bag (not anti-static), thrown into (this is not an exaggeration, a lot of employees toss the items in like Kobe, it gets boring after your 900th item this week) big plastic staticky tote bins clunking around underneath who knows what else, jittered and clunked on the conveyors again, and then eventually sent to the warehouse deals desk. All protected by nothing more than a thin plastic bag.

I'd actually trust the refurb more than returned customer purchases.