this post was submitted on 09 Jul 2023
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I made the mistake of travelling with Swoop once. Absolute trash. Had to submit a CTA case after they claimed that the “meal voucher” ($10CAD) was sufficient compensation for a 4.5hr delay.
Airlines are, without exception, crooks and sociopaths. There should be huge fines for not immediately paying out compensation. The rates are laughably low, and the people who are harmed the most are those who don’t have the means or wherewithal to fight for it, which they shouldn’t have to do in the first place.
#eattheairlineexecs