Steam

I was furious that I had to download steam and install steam to play new vegas on pc at launch (as well as the box I bought from gamestop not having a the game inside but rather just a pamphlet with a cd key) I was later infuriated by New Vegas at launch and the utterly broken state of the game with each week a new but preventing progress or outright crashing game.

But now days I'm reasonable happy with (Steam) it, it's not a perfect a solution but at least tries to uphold the gamer/consumer experience, unlike shotboxes like origin or epic games which were nonstop ads and snooping through your files outside the directory.