this post was submitted on 09 Oct 2024
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So this is pro-self checkout? Why would you be pro self checkout? Besides the extra time and effort for the customer to check out if they have more than a couple items, I recently read an article saying that even for the companies they haven't worked out: besides the problems and delays they cause where they have to provide employee assistance anyway ("Unexpected item in bag", etc), they've lost more to theft and are having to spend more money on adding more anti-theft tech, etc. One company they interviewed is phasing them out.
(edit after reading some comments) The article also talked about people getting in trouble for accidentally not getting something scanned.
I just like the feeling of privacy. When the staff redirects customers to the cashiers because there's less queue than at the self checkout, I pretend not to hear with my headphones on.
Same. I'm one of the few people that prefers self checkout. Covid was a magical time for me while grocery shopping. No one awkwardly had to smile after eye contact, everyone gave space and avoided each other, just get in and get out without ever taking out my headphones. Self check out is always faster where I'm from too.
As a hermit forced to live and work in the modern world, COVID is the high I'll never get again.
Ditto. Then, when we went back to "normal," I felt like I had to pretend to hate it because everyone else hated it so much. For me, it felt like freedom and relief.
I only prefer self checkout when I'm buying rubbers and lube. Anything else I'd rather have the checkout person scan and bag for me.
If you have social anxiety, the checkout person conversation is one of the easiest interactions for you to practice those skills on. "Hello, here are my items, thank you" is about the gist of what's necessary.
I don't need practice. I can do it fine. I just do not want to.
Oh I have absolutely no social anxiety, I just prefer to keep what I’m buying to myself when I can, rubber or not.
Well I hope you use cash for all purchases and wear a mask that covers your face, otherwise everything you bought is recorded along with your identity in the store systems and potentially sold to 3rd parties like advertising companies, maybe to your health insurance company too.